Junior Operations · Quality · Technical & Data Support

Sam Jason Whitfield

HBO graduate who checks the details, keeps stock and data straight, and solves practical problems — from the shop floor to the spreadsheet to the live-production gallery.

Within two weeks at Albert Heijn, trusted to work independently and run the daily task sheet.

Operations · 2026

What I bring

Operations

Operations & quality

Stock and inventory checks, incoming deliveries, discrepancy spotting, FIFO and expiry control, task verification, equipment checks and cash reconciliation.

Data

Data & reporting

Excel, data processing and categorisation, data visualisation, qualitative analysis, reporting and competitor research. ATLAS.ti and Hootsuite.

Technical

Code & testing

Python, HTML/CSS, GitHub, website testing and defect finding. Earlier hands-on work with Java, JavaScript, SQL, Unity and ActionScript 3.

Tools

Digital tools

Microsoft 365, Trello, Figma, Affinity Suite, Adobe Photoshop and Adobe Premiere Pro.

Where I've worked

Apr 2026 – Sep 2026

Leiderdorp

Medewerker Operatie

Albert Heijn

  • Received fresh-stock deliveries, checked counts against documentation and caught discrepancies before products reached the shop floor.
  • Ran FIFO and expiry checks and used the store inventory system to keep stock levels, availability and replenishment accurate.
  • Trusted within two weeks to work independently and manage the daily task sheet, checking tasks and stock standards.
  • Helped customers with product queries and availability on the shop floor.

Oct 2024 – Dec 2024

Delft

Communications Intern

Exact

  • Tracked and summarised social-media performance in Hootsuite and Excel, including follower and engagement changes.
  • Analysed qualitative data in ATLAS.ti and turned findings into structured Excel summaries and reports.
  • Researched competitors and condensed the findings into summaries and presentation material.
  • Produced digital and print content in Figma, Affinity Suite and Microsoft 365.

Apr 2019 – Sep 2019

Leiden

General Store Employee

Dunkin' Donuts

  • Held opening and keyholding duties: deliveries, equipment checks, food-hygiene procedures and store prep.
  • Managed stock ordering and level checks, flagging shortages to keep a busy store supplied.
  • Completed cash reconciliation and secure handovers, and trained new colleagues in daily procedures.

Selected projects

Live AV

Live audiovisual production

Camera positions on RTL Late Night, TivoliVredenburg and dB's Studio productions — testing equipment, following production plans and escalating faults live.

ROC Midden Nederland

Graduation

Green Ambassadors Programme

Researched comparable sustainability programmes, built an Excel workbook that turns collected data into graphs automatically, and presented the project at a university sustainability convention.

The Hague University of Applied Sciences

Web

Web development & testing

Built portfolio websites for a photography business and a graphic-design business, testing throughout and fixing defects before handover. Plus small Python tools of my own.

Personal projects

Education

2020 – 2025

International Communication Management — HBO

The Hague University of Applied Sciences. Data visualisation & analysis, project management & budgeting, change management, digital communication. Minors in sustainable business and entrepreneurship.

2016 – 2019

AV Specialist — MBO 4

ROC Midden Nederland. Video post-production, graphic design, camera operation, audio technology and live production.

2015 – 2016

Game and Media Development

MediaCollege Amsterdam. Unity, ActionScript 3, HTML/CSS, JavaScript, SQL, basic UX design and a team game project.

Say hello.

Open to junior roles with clear responsibilities and room to learn. Pull up a seat — let's talk.